☘️ Terms & Conditions ☘️
WEBSITE LEGAL INFORMATION
1. Introduction
Welcome to https://www.fckinnovations.ie/galway-urgent-mental-health-care (the "Website"). This Website is operated by FCK Innovations Ltd. ("we", "us", "our"). By using this Website, you agree to these Terms & Conditions. If you do not agree, please do not use the Website.
2. Use of Website
• The Website provides general information about our private mental health services.
• Use of the Website does not create a doctor-patient relationship and is not a Specialist Psychiatric Service.
3. Intellectual Property
All content on this Website is owned or licensed by FCK Innovations Ltd. You may view content for personal, non-commercial purposes only. Reproduction, distribution, or commercial use is prohibited without written permission.
4. Liability
Information is provided "as is". We are not liable for any loss or harm resulting from reliance on the Website.
Emergency notice: If you are having suicidal thoughts with plan and intent to end life, have engaged in self-harm, need emergency medical assistance or specialist psychiatric service due to relapse of severe mental illness, contact local emergency services immediately 112 or 999.
5. Booking and Payment
• Services must be booked via the email, or phone.
• Payments are accepted via bank transfer or in person cash.
• Prices may change; confirmed bookings honor the price at the time of booking.
6. User Conduct
You may only use the Website lawfully. Do not attempt unauthorized access or disrupt Website functionality.
7. Governing Law
These Terms are governed by Irish law. Any disputes will be resolved in Irish courts.
8. Contact Information
FCK Innovations Ltd. Office
11 Breacan Letteragh Road Galway
H91 NH6T.
Email: communication@fckinnovations.ie
Phone: +353 89 439 3873
Galway Urgent Mental Health Care Clinic
13B Innova Rooms, 8B Liosban Retail Centre, Tuam Road, Galway, H91 XT53
Email: drfarazkhan@fckinnovations.ie
Phone: +353 89 431 3613
Privacy Policy
1. Introduction
FCK Innovations Ltd. is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information.
2. Data Collection
We may collect:
• Name, email, phone (for appointments or inquiries)
• Health information voluntarily provided for consultations
• Website usage data (cookies, analytics)
3. Use of Data
Your data is used to:
• Provide and manage services
• Respond to inquiries or bookings
• Improve our Website and services
• Comply with legal obligations
4. Data Sharing
• We do not sell your data.
• We may share information with healthcare providers, regulators, or authorities when legally required.
5. Data Security
We implement measures to protect your personal data.
6. Your Rights
Under GDPR, you have the right to:
• Access your data
• Correct inaccurate information
• Request deletion of personal data
• Object to processing
• Withdraw consent at any time
Contact: drfarazkhan@fckinnovations.ie or communication@fckinnovations.ie
7. Cookies
We may use cookies to improve user experience. You can manage cookies via your browser settings.
Website Disclaimer
1. Informational Purposes Only
Website content is for general information and is not a substitute for professional diagnosis or treatment.
2. No Emergency Service. No GP Service
For emergencies (e.g., suicidal thoughts with plan and intent to end life, engaged in self-harm), contact emergency services immediately. Do not rely solely on the Website. This is not a specialist psychiatric service, this is not a general practitioner service.
3. External Links
We are not responsible for content or privacy practices of external websites linked from this Website.
4. No Guarantee
We make no warranties about the accuracy or completeness of the Website content. Use of the Website is at your own risk.
Booking Consent. By making an appointment or submitting your information through the email or phone, you acknowledge that you have read and agree to the Terms & Conditions, Privacy Policy, and Disclaimer.
GDPR & CONSENT TO TREATMENT NOTICE
FCK Innovations Ltd. 11 Breacan Letteragh Road, Galway, Ireland.
This Notice explains how your personal data is collected, used, stored, and protected in compliance with the General Data Protection Regulation (GDPR), and sets out the terms under which mental health services are provided.
By accessing this website, booking an appointment, enrolling in Mental Health Access Plan, or attending clinic/home consultation/Tele-Medicine Phone Consultation services with FCK Innovations Ltd., you confirm that you have read, understood, and agreed to the terms outlined below.
This Notice applies to all subscribers and household members receiving services under Mental Health Access Membership and All persons attending services with FCK Innovations Ltd. without Mental Health Access Plan.
SECTION A — GDPR & DATA PROTECTION
1. Data Controller FCK Innovations Ltd. is the Data Controller and is responsible for safeguarding all personal data processed in connection with the services provided.
2. What Data We Collect: We may collect and process the following categories of personal data: Personal identification details (e.g. name, date of birth, address, contact details)• Medical history, presenting concerns, clinical notes, treatment plans• Communication records (emails, messages, phone notes)• Appointment history and payment information• Risk assessments and safety plans• Information you voluntarily provide during consultations or via forms
3. Why We Collect Your Data (Legal Basis) Your data is processed for the purposes of: Providing mental health care and clinical services• Assessment, review, and therapeutic intervention• Communication, scheduling, and service administration• Safeguarding and risk management• Compliance with legal, regulatory, and professional obligations• Internal audit and service quality improvement
Legal bases under GDPR may include:• Consent• Performance of a contract• Legitimate interests• Provision of health care• Legal obligation
4. How Your Data Is Stored: Electronic records are stored in secure, encrypted, password-protected systems• Any physical records are stored in locked, secure storage• Data is retained only for the legally required retention period• Access is restricted to authorized clinical or administrative personnel
5. Sharing of Data Your personal data will not be shared without your consent, except where disclosure is required:• By law or court order• To protect life or prevent serious harm• For child protection or safeguarding purposes• By regulatory or professional bodies• At your request (e.g. communication with a GP or other healthcare provider)
6. Your Rights Under GDPR You have the right to:• Access your personal data• Request correction of inaccurate or incomplete data• Request deletion of data (subject to legal obligations)• Restrict or object to processing• Request data portability• Withdraw consent at any time• Lodge a complaint with the Data Protection Commission (DPC)
7. Data Breach Procedures In the unlikely event of a data breach, we will:• Investigate the incident promptly• Notify affected individuals where required• Notify the Data Protection Commission where legally required• Take appropriate corrective measures.
SECTION B — CONSENT TO TREATMENT
8. Nature of Services By booking, enrolling in, or attending services, you consent to engage in mental health services which may include:• Clinical assessment• Psycho-education• Mental health intervention• Collaborative medication discussion and prescribing• Safety planning• Referral or signposting to other services• Tele-mental-health consultations .You acknowledge that mental health treatment outcomes cannot be guaranteed.
9. Risks of Treatment: You acknowledge that:• Emotional discomfort or distress may occur• Mental health treatment may involve discussion of difficult or sensitive topics• Tele-mental-health services may carry technical or privacy risks• You are responsible for ensuring a private and appropriate environment during remote consultations
10. Limits of Confidentiality: Confidentiality may be breached without consent only where:• There is a serious and immediate risk to you or others• A child protection or safeguarding concern arises• Disclosure is required by law or court order• Anonymised information is discussed for professional supervision
11. Tele-Mental-Health Services: By engaging in tele-mental-health services, you agree to:• Participate from a private and safe location• Not engage in sessions while driving or undertaking unsafe activities• Provide accurate location information if requested for safety purposes
12. Withdrawal of Consent: You may withdraw your consent to treatment at any time by notifying the clinic.Withdrawal of consent does not negate any existing payment obligations under your subscription or service agreement.
SECTION C — ACKNOWLEDGEMENT
By continuing to use this website, booking services, enrolling in Mental Health Access Membership, or attending appointments with FCK Innovations Ltd., you confirm that:• You have read and understood this GDPR & Consent to Treatment Notice• You consent to the collection and processing of your personal data as described• You consent to receive mental health services under these terms• You understand your rights under GDPRIf you do not agree with any part of this Notice, please do not use the services and contact the clinic for clarification before proceeding.